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Wednesday, April 20, 2005We're now accepting new accounts! The signup process has been altered a bit and is now completely automated to allow for much faster setup times instead of relying on my busy butt to get things done.
We'll soon be allowing you to automatically upgrade and downgrade your packages by yourself as well... watch for an email/post about it. .: posted by Loren Cox 10:37 AM
Tuesday, April 19, 2005We've gone ahead and run the suspend queue, which will suspend all sites with very overdue invoices. If you never received invoices and your domain is suspended, chances are you have an email on file with us that doesn't work.
Just email billing at logjamming.com and we'll sort it out ASAP. Sorry that this is the way it had to be done, but we have no other way of getting in touch with most of our users other than email. Thanks! .: posted by Loren Cox 8:55 AM
Monday, April 11, 2005Billing is coming along. There has been quite a bit of confusion about back bills.
SO... if you get two invoices, PLEASE check the invoice numbers to see if you actually have to seperate invoices. If so... sign in to your account by going to HERE and logging in. You can check the dates on the invoices. Chances are one is for BACK PAYMENT... meaning it's for LAST YEAR... and the other is for the UPCOMING year. If you want to cancel your account just go to our CANCEL page and we'll take care of it. If you still owe for last year that invoice will remain pending. We are still deciding what to do about those who don't pay for last year despite obvious evidence that they've used the site. Collections are a possibility. As for the first round of account suspensions, the warning email has gone out but the sites haven't been suspended. We are waiting a bit since this is the first time we've done this. We'll probably put the suspensions through in a few days once all the stragglers are settled. FAQ and Trouble Ticket system are coming VERY soon as well as new signups. .: posted by Loren Cox 2:12 PM
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| © 2001 by Josh Sisk and Loren Cox. All Rights Reserved and all that other garbage. |