Logjamming.com NEWS : affordable web hosting for loggers!

Monday, March 28, 2005

Mac Users: I haven't verified this yet, but a user has just reported that an issue with IE for the Mac is causing trouble for her when she uses her site control panel. She says that Safari and Firefox both work fine - which has been verified by resident Applehead Loren. So if you are a Mac user and for some reason using IE, maybe try Safari or Firefox if you are also having problems.

.: posted by Josh Sisk 7:14 AM

Sunday, March 27, 2005

Hoorah! Well, at least it's a hoorah for us. Our first round of invoices with our newish billing system went out less than a half hour ago.

IF YOU HAVE PAID A RENEWAL BUT STILL GOT BILLED read on:
As stated in our pre-billing email, quite a few of you were kind enough to pay your renewals without us going after you. If this is the case, and you received a bill, please reply with the paypal transaction number of the renewal payment you sent and we'll enter it in the new system. We know it's super lame for us to make you do this for us, and we sincerely apologize, but our old billing system sucks and we have no way of associating old PayPals with the accounts. We really are sorry about this situation.

Please send all issues to billing (at) logjamming.com.... and be patient, we sent out over 500 bills and we will be rolling one person strong for the next week. =]

.: posted by Loren Cox 12:31 AM

Friday, March 25, 2005

Latest update on billing: We are on track to send out the first round of invoices this weekend. Hopefully Saturday night. We are a bit delayed due to the largish amount of bouncing emails we got from the billing info email we sent out yesterday that we've been trying to sort out.

I'll be in the desert from the 27th to the 4th, and Josh will be in conferences late in the week, so things might be a bit slow until I get back. Then we'll unleash the full new backend and automated billings and signups. Fingers crossed.

.: posted by Loren Cox 2:30 PM

Wednesday, March 23, 2005

We are in the middle of a MT Trackback spam attack on both servers. I have it pretty much under control, but if you use Movable Type, I suggest you read this and follow the steps outlined there. Please contact us if you have questions.

We also note : if you have NEVER recieved a legitimate TB, only spam TBs... maybe just disable TB?

.: posted by Josh Sisk 12:31 PM

Okay, the RSS feed is up... always has been actually.
http://www.logjamming.com/atom.xml

.: posted by Loren Cox 1:15 AM

Looks like we are on track to be billing by Thursday. We've tested and re-re-re-re-re-re-retested, so hopefully it will all be smooth sailing. I'll be email out a warning letter that has all the details, and boy is that puppy long, which sucks but it has everything you need to know. I'll also be posting it here in the news or somewhere else on the website. Looking into an RSS feed for the news as well. Stay tuned logfans.

.: posted by Loren Cox 12:33 AM

Monday, March 21, 2005

ModernBill is coming along nicely and we expect to be sending out invoices by the end of the week. We'll send out a pre-emptory email to explain everything that's going on, since it will be a bit confusing for those being back billed. Automated billing SOOON! Yay!

.: posted by Loren Cox 4:31 PM

Friday, March 18, 2005

We will be adding 1GB of RAM to both servers this evening between midnight and 4am CST. There will be a small downtime during the upgrade. This should alleviate the slowdowns we've been seeing lately!

.: posted by Loren Cox 11:23 AM

Thursday, March 10, 2005

If you are wondering why LJ2 is slow... it's because Wil Wheaton is getting hammered due to articles about his appearance in CSI tonight. We are staying as on top of it as we can. Things should smooth out tonight!

.: posted by Loren Cox 1:54 PM

Tuesday, March 01, 2005

We are once again cracking open our skulls trying to get ModernBill up and running. Josh is the man and we are incredibly close to having written a translation tool to move everone's info from Plesk over to the ModernBill system, which will now be the client epicenter. All billing and account management will happen through it, as well as support tickets and FAQ's and all that goodness. I can't wait.

So all you good folks who've been free-riding it, save up some green 'cause we are going to have to send some bills out soon like.

.: posted by Loren Cox 3:53 AM


	Monday, March 28, 2005 Mac Users: I haven't verified this yet, but a user has just reported that an issue with IE for the Mac is causing trouble for her when she uses her site control panel. She says that Safari and Firefox both work fine - which has been verified by resident Applehead Loren. So if you are a Mac user and for some reason using IE, maybe try Safari or Firefox if you are also having problems. .: posted by Josh Sisk 7:14 AM Sunday, March 27, 2005 Hoorah! Well, at least it's a hoorah for us. Our first round of invoices with our newish billing system went out less than a half hour ago. IF YOU HAVE PAID A RENEWAL BUT STILL GOT BILLED read on: As stated in our pre-billing email, quite a few of you were kind enough to pay your renewals without us going after you. If this is the case, and you received a bill, please reply with the paypal transaction number of the renewal payment you sent and we'll enter it in the new system. We know it's super lame for us to make you do this for us, and we sincerely apologize, but our old billing system sucks and we have no way of associating old PayPals with the accounts. We really are sorry about this situation. Please send all issues to billing (at) logjamming.com.... and be patient, we sent out over 500 bills and we will be rolling one person strong for the next week. =] .: posted by Loren Cox 12:31 AM Friday, March 25, 2005 Latest update on billing: We are on track to send out the first round of invoices this weekend. Hopefully Saturday night. We are a bit delayed due to the largish amount of bouncing emails we got from the billing info email we sent out yesterday that we've been trying to sort out. I'll be in the desert from the 27th to the 4th, and Josh will be in conferences late in the week, so things might be a bit slow until I get back. Then we'll unleash the full new backend and automated billings and signups. Fingers crossed. .: posted by Loren Cox 2:30 PM Wednesday, March 23, 2005 We are in the middle of a MT Trackback spam attack on both servers. I have it pretty much under control, but if you use Movable Type, I suggest you read this and follow the steps outlined there. Please contact us if you have questions. We also note : if you have NEVER recieved a legitimate TB, only spam TBs... maybe just disable TB? .: posted by Josh Sisk 12:31 PM Okay, the RSS feed is up... always has been actually. http://www.logjamming.com/atom.xml .: posted by Loren Cox 1:15 AM Looks like we are on track to be billing by Thursday. We've tested and re-re-re-re-re-re-retested, so hopefully it will all be smooth sailing. I'll be email out a warning letter that has all the details, and boy is that puppy long, which sucks but it has everything you need to know. I'll also be posting it here in the news or somewhere else on the website. Looking into an RSS feed for the news as well. Stay tuned logfans. .: posted by Loren Cox 12:33 AM Monday, March 21, 2005 ModernBill is coming along nicely and we expect to be sending out invoices by the end of the week. We'll send out a pre-emptory email to explain everything that's going on, since it will be a bit confusing for those being back billed. Automated billing SOOON! Yay! .: posted by Loren Cox 4:31 PM Friday, March 18, 2005 We will be adding 1GB of RAM to both servers this evening between midnight and 4am CST. There will be a small downtime during the upgrade. This should alleviate the slowdowns we've been seeing lately! .: posted by Loren Cox 11:23 AM Thursday, March 10, 2005 If you are wondering why LJ2 is slow... it's because Wil Wheaton is getting hammered due to articles about his appearance in CSI tonight. We are staying as on top of it as we can. Things should smooth out tonight! .: posted by Loren Cox 1:54 PM Tuesday, March 01, 2005 We are once again cracking open our skulls trying to get ModernBill up and running. Josh is the man and we are incredibly close to having written a translation tool to move everone's info from Plesk over to the ModernBill system, which will now be the client epicenter. All billing and account management will happen through it, as well as support tickets and FAQ's and all that goodness. I can't wait. So all you good folks who've been free-riding it, save up some green 'cause we are going to have to send some bills out soon like. .: posted by Loren Cox 3:53 AM Archives
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