how to sign up

Setting up your site on Logjamming.com:
This page contains just about all you’ll need to know to get up and running, please read it all the way through before you take the plunge.

If you are just dying to get going you can skip all this and just go ahead and SIGNUP already. But don’t say we didn’t tell ya so…

Step 0: Pre-flight Check

First, read this whole site, FAQ and all… especially the hosting plans page. Then if you have any questions, Email us at info@logjamming.com. We wouldn’t want you to go through the hassle of signing up and then change your mind. Well… okay, WE don’t wanna have to deal with the hassle. So, if you wanna know, and you can’t find it on the site, just ask.

Step 1: Domain Name

First you will need a domain name. If you don’t have your own, we can register it for you for $10/year. (If you’ve already got one, keep reading, i’ll get to that.) If you choose to register with someone else, that’s fine; you will be asked to designate Primary and Secondary DNS hosts at some point, no matter who your register with. Enter the following info:

Primary DNS:
Host Name: NS1.LOGJAMMING.COM
Secondary DNS:
Host Name: NS2.LOGJAMMING.COM
Tertiary DNS:
Host Name: NS3.LOGJAMMING.COM
Qua… uh, Fourth DNS:
Host Name: NS4.LOGJAMMING.COM

(Note: If your registrar doesn’t support a third and fourth DNS, no sweat. They are just there to be safe, anyway. Not required.)

Now if you’ve already got a domain, you’re going to have to point your DNS to us. So go to whoever you registered with’s web site and modify your registration. Just enter the Primary and Secondary DNS server info listed above, and you should be on your way. If you have any troubles with this, let us know and we’ll see if we can help out.

Step 2: Sign Up and Pay

Once you’re ready, fill out this SIGNUP FORM. It will setup your account.

MAKE SURE YOU CLICK THE “Pay Now with Paypal” LINK on the last page to do just that. Your account will not be activated until payment is cleared.

We currently only take payment via Paypal via this web form. If you are dying for us to host you and you absolutely can’t use paypal, email us at support@logjamming.com and we’ll see if we can work something out- we can manually charge your credit card, or PERHAPS take a check. We require a year’s payment when you signup (again, for easy bookeeping). If you wanna drop us before the year is up we’ll refund the balance, less any fees we have to pay to process your payment.

Once your payment has cleared your account will be activated and you will be sent an email with all of your account information. DNS can take a day or so to transfer fully, sometimes longer depending on how often your ISP refreshes their DNS cache (it’s been known to take up to 72 hours, but usually it’s less than 24). As soon as it has propagated, you should be able to type your domain into a browser and get the default logjamming welcome page, which you will be replacing in the next step. As soon as you can reach your site, you can upload to your hearts content.

(Note: If you really need to upload sooner, check the knowledgebase for tips on how to upload before your DNS is setup)

Step 3: FTP

We’re assuming you have some experience with FTP, but if you don’t, go do some research, it’s the web for god’s sake, the info is everywhere. This part is easy.

Simply point your FTP client of choice to ftp.YOURDOMAINGOESHERE.com, provide your login and password, and bam, you’re in. (Make sure you change that to YOUR domain name.)

When you login with your primary account you will be in the root of your site, and you’ll see the following directories: “anon_ftp”, “bin”, “cgi-bin”, “conf”, “error_docs”, “httpdocs”, “logs”, “pd”, and “web_users” and maybe a few others. All documents for your site should go into the “httpdocs” directory; this is where your index file goes. All CGI’s go in the “cgi-bin” directory. Please don’t mess with any directories other than those unless you know what you are doing. Pretty easy eh? If you are using Blogger, make sure that in your settings you set the FTP Path to “/httpdocs/”.

The default page needs to be named “index.html”, “index.htm” or “index.php”.

Step 4: Email

Set your POP3 incoming email server in your email client to mail.yourdomain.com, provide your name and password, and it should be smooth sailing. (Remember to change that to your domain name… and yes, people do forget to do that and ask us why “yourdomain.com” isn’t working.)

DO NOT set your outgoing mail server to the same server as your incoming, because it will likely be denied for reasons we will explain. PLEASE use your ISP’s SMTP mail server to send mail, and simply use yourname@yourdomain.com as a “reply to address” in your mail clients settings. Why you ask? This is because most workplaces and ISPs block outside SMTP servers to help reduce spam. So, just use your ISP’s SMTP servers unless you really need to use ours. You can check the knowledgebase for more information on this.

We also provide web based email so you can check your email from any web browser.

Your webmail is accessible at http://webmail.YOURDOMAINGOESHERE.com. Use your login and password to login. Remember to logout if you are on a public computer.

If you would like to add or modify your email accounts, simply login to your admin area and click the domain. Then click the mail icon to setup more email accounts.

Step 5: Stats

We thought you might want those, ya narcissist.
Just go to http://YOURDOMAINGOESHERE.com/plesk-stat/webstat/, no login required.
(We use Webalizer by the way.)

Step 6: Support and Billing

So ya messed something up eh?

All support and billing is handled through the accounts billing and support ticketing systems.